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FAQ's

Frequently Asked Questions: Get the Answers You Need

Still need help? Email us at: info@r4w.com

Product

We use 100% organic cotton and ethically sourced wool sourced from Ireland. Our commitment to sustainability ensures high-quality, durable garments.

We recommend washing on a gentle cycle with cold water and laying flat to dry. Avoid bleach and high-heat drying to maintain the fabric's integrity.

Our products are designed in New York and crafted in Portugal, ensuring fair labor practices and superior craftsmanship.

Shipping

We offer Standard (3-5 business days) and Express (1-2 business days) shipping options at checkout.

Yes, we ship to over 50 countries worldwide. International shipping rates and times vary by location.

Absolutely. Once your order ships, you will receive a confirmation email with a tracking number.

Returns

Yes, we accept returns within 30 days of purchase for unworn items with original tags attached.

Visit our Returns portal at the bottom of the page or contact support@r4w.com to start your return process.

Yes, refunds are processed to your original payment method within 5-7 business days after we receive your return.